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Atlassian (Jira + Confluence)

Connect SVAHNAR to your Atlassian Cloud account to give agents access to both Jira and Confluence with a single authorization.


What Agents Can Do

Jira

OperationDescription
JQL SearchSearch for issues using Jira Query Language
Create IssueCreate a new bug, task, or story
Update IssueModify fields on an existing issue
Get Issue DetailsRetrieve full details of a specific issue
List ProjectsList available Jira projects

Confluence

OperationDescription
Create PageCreate a new Confluence page in a space
Read PageRetrieve the content of a page
Update PageUpdate the content of an existing page

Connecting Atlassian

Open Connections

Go to the Connections page in the SVAHNAR Platform.

Connect Atlassian

Click Connect on the Atlassian provider card.

An Atlassian authorization popup opens.

Authorize and Choose Site

Log in to your Atlassian account. If you have multiple Atlassian sites (workspaces), select the one you want SVAHNAR to access, then click Accept.

important

SVAHNAR requests access to both Jira and Confluence scopes. Accepting grants agents access to both services on the selected site.

Confirm Connection

The popup closes. The Atlassian card updates to Connected.


Using Jira and Confluence in Agents

agent.yaml
create_agent_network:
agent-1:
agent_name: "Project_Manager"
LLM_config:
params:
model: "gpt-5"
tools:
tool_assigned:
- name: Jira
- name: Confluence # for KR connector (document ingestion)
agent_function:
- "Search Jira for open bugs assigned to the user and summarize them."
incoming_edge:
- Start
outgoing_edge: []

For detailed tool configuration, see the Jira Tool reference.


Knowledge Repository: Ingest Confluence Pages

In addition to the Jira agent tool, you can use your Atlassian connection to import Confluence pages directly into a Knowledge Repository. This allows agents to answer questions based on your team's Confluence documentation.

See the Confluence Connector for setup instructions.


Knowledge Repository: Ingest SharePoint Pages

You can also ingest content from Microsoft SharePoint into a Knowledge Repository, giving agents access to your team's SharePoint documentation and files.

See the SharePoint Connector for setup instructions.


Permissions Requested

ScopePurpose
read:jira-workRead Jira issues and project data
write:jira-workCreate and update Jira issues
manage:jira-projectAccess project metadata
read:confluence-space.summaryView Confluence space titles and lists
read:confluence-content.allRead Confluence page body and text content
read:confluence-content.attachmentsRead and download file attachments on pages
write:confluence-contentCreate and update Confluence pages
offline_accessMaintain access via refresh tokens (required for background Knowledge Repository sync)

Disconnect

Click Disconnect on the Atlassian card. SVAHNAR removes the stored token. Atlassian does not currently support RFC 7009 token revocation — the token will expire naturally on Atlassian's end.


Troubleshooting

"No Atlassian site found"

Ensure your Atlassian account has at least one active Cloud site. SVAHNAR does not support Atlassian Data Center (on-premises) installations.

"Jira returns results from the wrong site"

Disconnect and reconnect, selecting the correct Atlassian site in the authorization popup.